About Terminal 4
Terminal 4 is south of the southern runway, reached from the Southern Perimeter Road rather than the central tunnel that serves Terminals 2 and 3. It reopened in 2022 after a temporary closure and is used by a range of international airlines, including several from the Middle East and Asia and members of the SkyTeam alliance. Terminal allocations change from time to time, so check your booking.
Because T4 is physically separate, travelling between Terminal 4 and the other terminals takes longer than many passengers expect. If you are unsure which terminal you need, give us your flight number.
Arriving at Terminal 4
Your driver will be at Terminal 4 specifically — not at the central terminal area — so it is important your booking shows the right terminal.
- Passport control (UK Border), including e-gates for eligible passports
- Baggage reclaim — check the screens for your belt number
- Customs: green channel if you have nothing to declare, red if you do
- Into the arrivals hall, where your driver is waiting if you booked meet and greet
Meet and greet at Terminal 4
Your driver waits in the Terminal 4 arrivals hall with a name board and helps with your luggage. Your booking includes a free waiting period after landing, confirmed in your quote.
Departing from Terminal 4
Your driver will route directly to the Terminal 4 departures forecourt. The Terminal Drop-Off Charge applies here as at every Heathrow terminal. If you are collected south or west of the airport — Staines, Ashford, Sunbury or Feltham — the journey to T4 can be more direct than to the central terminals.
Families and groups at Terminal 4
Many Terminal 4 flights are long-haul, with families visiting relatives and carrying generous luggage allowances. A 7–9 seat people carrier or a minibus avoids splitting your party across two cars. Let us know about every item, including boxes and large bags, so we can send the right vehicle.
Which vehicle is right for you?
Typical capacities are shown as a guide. Luggage space varies by model, so tell us exactly what you are carrying and we will confirm the best fit. See all options on our vehicles page.
| Vehicle | Passengers | Large cases | Best for |
|---|---|---|---|
| Saloon | up to 3 | up to 2 | Solo travellers and couples |
| Estate | up to 3 | up to 3 | Extra luggage |
| Executive Mercedes E-Class | up to 3 | up to 2 | Executives and VIP guests |
| Mercedes V-Class | up to 7 | up to 6 | Executive groups and families |
| MPV | up to 5 | up to 4 | Families with luggage |
| 8-Seater | up to 8 | up to 8 | Large families and teams |