About Terminal 3
Terminal 3 sits in the central terminal area alongside Terminal 2. It is used by Virgin Atlantic and a wide range of long-haul and international airlines, including several oneworld carriers. As with every terminal, allocations can change, so confirm your terminal before travel.
T3 shares its rail and Underground station with Terminal 2. The two terminals are within walking distance, which is useful if you are meeting someone arriving at the neighbouring building.
Arriving at Terminal 3
Wide-bodied aircraft can bring several hundred passengers through passport control at the same time, and long-haul arrivals often cluster early in the morning. That is why flight monitoring and a realistic waiting allowance matter so much at T3.
- Passport control (UK Border), including e-gates for eligible passports
- Baggage reclaim — check the screens for your belt number
- Customs: green channel if you have nothing to declare, red if you do
- Into the arrivals hall, where your driver is waiting if you booked meet and greet
Meet and greet at Terminal 3
Choose meet and greet and your driver will be in the Terminal 3 arrivals hall with a name board. Your booking includes a free waiting period after landing, confirmed in your quote. If baggage is delayed or you need to report a missing bag, send us a message and we will keep your driver informed.
Departing from Terminal 3
Drop-off is on the Terminal 3 departures forecourt, where Heathrow’s Terminal Drop-Off Charge applies. For long-haul departures, airlines often close bag drop well before departure — we will plan your pickup time around your airline’s deadline rather than your departure time.
Recovering from a long-haul flight
After an overnight flight, many passengers simply want to sit down and be driven home. An executive saloon gives you a quieter ride; a people carrier suits families with car seats and lots of luggage. Tell us if anyone in your party needs extra assistance, and we will plan accordingly.
Which vehicle is right for you?
Typical capacities are shown as a guide. Luggage space varies by model, so tell us exactly what you are carrying and we will confirm the best fit. See all options on our vehicles page.
| Vehicle | Passengers | Large cases | Best for |
|---|---|---|---|
| Saloon | up to 3 | up to 2 | Solo travellers and couples |
| Estate | up to 3 | up to 3 | Extra luggage |
| Executive Mercedes E-Class | up to 3 | up to 2 | Executives and VIP guests |
| Mercedes V-Class | up to 7 | up to 6 | Executive groups and families |
| MPV | up to 5 | up to 4 | Families with luggage |
| 8-Seater | up to 8 | up to 8 | Large families and teams |